Write to us.
we'll write back.
Three inboxes. No ticket queues, no autoresponders pretending to be people. The two of us read most of what comes in, and reply from the same address.
Pick the one that fits.
We split mail by intent so the right person reads yours. Reply comes from the same address, usually the same day.
Stuck on a step.
Visa snag, refund question, document a worry, bug report, data rights, anything specific to your account.
Just saying hi.
Curious about the app, want to share your move story, or sending feedback. Lands with Dakshin and LJ.
Working with us.
University partners, consultancy collaborations, press, legal queries — anything that isn't a direct user account.
When and where to find us.
India Standard +3:30. Weekends are email only — usually answered Monday morning.
For users with active accounts only · weekdays 09:00–19:00 CET.
London EC2A 4HP · UK
Settl Abroad Ltd. · Companies House 15823721.
By request from info@settlabroad.com — sent within 24 h.
Visa in 14 days. Deportation notice. Lost documents.
Start your subject line with URGENT and you skip the queue. We watch this filter all day.